Important changes to PSIP in response to the COVID-19 outbreak
- Telehealth services are available to all PSIP enrollees. Please go to https://www.aetnastudenthealth.com/en/school/724535/members/teladoc.html for details.
- Aetna will waive co-pays for all diagnostic testing related to COVID-19. Please go to https://cvshealth.com/newsroom/press-releases/cvs-health-announces-covid-19-resources-aetna-members for details.
Please contact the Insurance Office at 215-746-4200 or firstname.lastname@example.org with any questions.
Insurance Requirements for Fall 2022 and Spring 2023
On behalf of University of Pennsylvania’s Student Health Service, we look forward to your arrival on to campus. As a Penn student, or Penn parent or guardian, we wanted to bring your attention to some of the policies that the University of Pennsylvania has established regarding health insurance coverage. Please review the following items and reach out to our office with any questions.
All full-time and dissertation-status students, exchange students here for a semester or more, must carry comprehensive health insurance as a condition of student enrollment at the University of Pennsylvania. If you have your own insurance coverage, you may waive enrollment in the Penn Student Insurance Plan. Please review the information below.
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Students in the Philadelphia area must have insurance that meets the following standards. If you are covered under your own health insurance or that of your parents, you may maintain your coverage if it meets the following criteria:
- Your insurance plan must be provided by a company licensed to do business in the United States, with a U.S. claims payment office and a U.S. telephone number. The company must have a process to remit payments to providers within the U.S.
- Your insurance plan must provide coverage for pre-existing conditions, or have been in effect long enough that any waiting period has passed.
- Your insurance plan must offer an annual maximum benefit of at least $2,000,000.
- Your insurance plan must provide for both in-patient and out-patient mental health care in the Philadelphia area. A policy that provides only emergency or urgent mental health care services in this area does not meet this requirement. *
- Your insurance plan must provide coverage for both in-patient and out-patient medical care in the Philadelphia area, including routine office visits, specialist office visits, diagnostic testing, imaging and physical therapy. A policy that provides only emergency or urgent medical care in this area does not meet this requirement.*
*If you are insured with an out-of-area managed care plan (i.e. HMO or similar plan), you should be aware that most managed care plans do not cover any care outside of the plan network other than urgent and emergency services. Unless your insurance carrier provides you with a rider for out-of-area coverage in the Philadelphia area, your waiver will not be approved.
Student Health Service is located on campus and committed to partnering with you to treat illnesses and injuries, promote wellness, and provide you with health education and information. Access is provided through the Clinical Fee. The clinical fee for academic year 2022-2023 is $332 per semester. A full list of our services can be found here.
- You will need to have a PennKey and password to access the Penn Insurance Portal. The PennKey is your link to most of the electronic resources that you will need while here on campus. If you are a first year student, contact your school to find out how to obtain a PennKey (or visit the PennKey web site.)
- IMPORTANT: If you receive a message stating that you don’t have access to this site in most cases this is because we have not yet received your registration information from the University. Please try back in few days. If the problem persists passed a week, please contact the student Insurance Office at 215 746 4200 or email us at email@example.com.
- Once you have made and confirmed your selection, any additional changes to your coverage must be processed in person in the Penn Student Insurance Office. You cannot change the date of enrollment. Once you have completed your selection, you will receive a confirmation e-mail. You can also visit the Insurance Portal again to view your selection information and the status of your waiver request.
- You will need to renew your selection every academic year that you are a Penn student.
- The Insurance portal will open for academic year 2022-2023 July 1, 2022 and will close on August 31, 2022.
Please obtain a copy of your plan’s benefits and review them to ensure your plan meets these criteria. Please note that all waiver requests must be approved by the University. The University audits waiver requests and may contact your insurance company to verify your plan meets the University’s insurance criteria. Alternate insurance plans found to not meet these criteria will not be approved.
It is your responsibility to inform us of any change in your insurance during the 22-23 academic year.
The Insurance Portal for waiving PSIP for the the academic year 2022-2023 will open on July 1, 2022.
In addition to the Penn Student Insurance Plan, international students may be eligible for plans offered by PSI and ISO. While these plans are generally accepted by the University and meet the waiver requirements, they are neither sponsored nor endorsed by the University of Pennsylvania:
Insurance Coverage through ELP
If you receive your health insurance through ELP, you will receive your card in your mail folder in the Student Center. You will also receive a second card in a few weeks that you can use to help pay for prescription medications at the pharmacy.
Registering your ELP insurance policy
Register your ELP insurance policy when you receive your card: https://www.geobluetravelinsurance.com/memberservices_preview.cfm
This is very important because you must do this in order to use your insurance card.You can also find information on this website about what services are covered by your insurance and how to request reimbursement (the company may pay you back for some services)
When should I seek SHS care versus an ER visit at a nearby hospital?
A Penn Student Health provider is on-call 24/7 (24 hours a day, 7 days a week) to aid students in deciding if and where they should go to have their medical needs addressed. If it is a true medical emergency, students should call 5-1-1- from a campus phone (9-1-1 if off campus) or head to the nearest emergency department, preferably one in the Penn Medicine network (Hospital of the University of Pennsylvania at 34th and Spruce, or Presbyterian at 38th and Market).
What are the immunization requirements?
Information about the University’s immunization requirements can be found here: http://www.vpul.upenn.edu/shs/immreq.php
- Penn Student Insurance Plan details
- Affordable Care Act and Marketplace FAQ
- Insurance FAQs
- Health Insurance Terminology
Questions? Please feel free to contact us at:
Phone: 215 746 4200
Visit us: 3535 Market Street, Suite 50 Mezzanine.